Trading Standards

Samsung Alert From KCC Trading Standards

Samsung Alert From KCC Trading Standards

Kent County Council's (KCC) Trading Standards Department are advising Galaxy Note 7 owners to turn off their smartphones following fire safety concerns.

The smartphone was recalled last month and owners were issued replacement phones, however there are still reports of batteries catching fire. As a result Samsung has announced it is ceasing all production of Galaxy Note 7's.

Customers with the original phone or a replacement should turn off the power immediately and contact the retailer where they purchased the device for a refund or an exchange.

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