Privacy Policy

Sittingbourne Community Radio Limited

Last updated: 28 September 2026

Sittingbourne Community Radio Limited (“we”, “us”, “our” or “Sittingbourne Community Radio”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, interact with the station, take part in competitions or promotions, volunteer with us, advertise or sponsor the station, or otherwise provide us with your personal information.

We aim to handle your information fairly, securely and transparently and in accordance with applicable UK data protection legislation.

1. Who we are

Sittingbourne Community Radio Limited is the organisation responsible for the processing of personal information described in this Privacy Policy.

Company: Sittingbourne Community Radio Limited
Company number: 06750023
Registered address: Building 1063, Cornforth Avenue, Kent Science Park, Sittingbourne, Kent, ME9 8PX
Email: studio@sfmradio.com
Website: https://www.sfmradio.com/

For data protection purposes, Sittingbourne Community Radio Limited is the data controller of the personal information we hold about you.

If you have any questions about how we use your personal information, please contact us using the details above.

2. What personal information do we collect?

Depending on how you interact with Sittingbourne Community Radio, we may collect some or all of the following information:

• Your name

• Email address

• Telephone number

• Postal address

• Social media username or profile information

• Information you provide when contacting the station

• Information provided when entering competitions or promotions

• Information provided when requesting a shout-out, dedication or similar listener service

• Information provided when submitting content, photographs, audio or other material to us

• Information relating to volunteering, presenting or working with the station

• Information relating to advertising or sponsorship enquiries

• Payment or billing information where applicable

• Technical information such as your IP address, browser type and device information when you use our website

• Information about how you use our website, including information collected through cookies and similar technologies

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How do we collect your information?

We may collect personal information when you:

• Contact us by email, telephone, social media or through our website

• Submit an enquiry or contact form

• Enter a competition or promotion

• Request a shout-out, dedication or other listener service

• Subscribe to a newsletter or mailing list

• Volunteer or apply to become involved with the station

• Submit photographs, audio, videos or other content

• Advertise or sponsor the station

• Interact with our social media accounts

• Visit or use our website

• Provide information to us in person

We may also receive information from third parties where this is permitted by law.

4. How do we use your personal information?

We may use your personal information for the following purposes:

Responding to enquiries

We may use your contact details to respond to questions, requests, comments or other enquiries you send to us.

Running competitions and promotions

Where you enter a competition or promotion, we may use your information to administer the competition, contact winners, arrange prizes and meet any relevant legal or administrative requirements.

Listener interaction

Where you contact the station to request a shout-out, dedication, song request or similar service, we may use the information you provide to respond to your request.

Please remember that information you provide for broadcast may be heard by members of the public. You should therefore avoid providing personal or sensitive information that you do not wish to be broadcast.

Volunteers, presenters and contributors

We may use personal information to manage our relationship with presenters, volunteers, contributors and other people involved with the station.

Advertising and sponsorship

If you contact us about advertising or sponsorship, we may use your information to respond to your enquiry, manage our business relationship and provide the services agreed with you.

Marketing

Where permitted by law, we may use your information to send you information about Sittingbourne Community Radio, including station news, events, promotions and other relevant information.

Where consent is required, we will ask for your consent before sending marketing communications.

You can withdraw your consent or unsubscribe from marketing communications at any time.

Website administration and security

We may use technical information to operate, maintain, secure and improve our website and to help identify and prevent fraudulent, malicious or unauthorised activity.

Legal and regulatory requirements

We may use and retain personal information where necessary to comply with our legal obligations, protect our rights, resolve disputes, enforce agreements or respond to lawful requests from authorities.

5. Our lawful basis for using your information

Data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on one or more of the following lawful bases:

Consent
Where you have given us permission to use your personal information for a specific purpose.

Contract
Where processing your information is necessary to enter into or perform a contract with you.

Legal obligation
Where we are required to process information to comply with a legal or regulatory obligation.

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